ECN Market | Forex ECN Market | Forex

Open Live Account

Member Login

ABOUT US OVERVIEW ACCOUNT HOME
ECN Market | Forex
  Open an Account   
  Funding/Deposit   
  Withdrawals   
  Internal Transfer   
  Commissions & Fees   
  Misc. Documents   
  Member Login  »  

 

ACCOUNT WITHDRAWALS
(Our Forex Clearing Firm: MB Trading Futures, Inc.)

Checks and Wires:
The daily deadline to request a check or wire is 11:00 a.m. PST.
To submit a request, simply print and send us a withdrawal request form to :
+1 (310) 356-3115 or by scan the document and e-mail to :
fxsupport@mbtrading.com

Withdrawal requests must match the account title contained at the firm, we are unable to process wires to third party beneficiaries.

You can also transfer funds between forex accounts by completing and returning an Internal Transfer Request form.

Note: All the withdrawal request are processed directly by MBTF corporate office.

Adobe Acrobat Reader is required to view and print PDF forms.

Withdrawal Request and Internal Transfers received by 2pm EST can be processed that day (unless FAQ #2 below applies).


Frequently Asked Questions (FAQ):

  1. "How do I withdraw funds from my account?"
    You can log into your account via the Log In link at the top of the page, select "Account", "Manage", and then "Check Request" or "Wire Request". You can also complete the withdrawal request form and fax it to 310-356-3115.
  2. "I submitted a withdrawal request. Why haven't the funds been sent?"
    Please review your emails or log into your account via the "Log In" link above to see if there is a ticket in your account explaining why you have not received funds yet. Some reasons why funds are not sent include:
    • Settlement Period: There is a two day settlement period on trades placed in Forex accounts before funds are available for withdrawal. If you closed a position today consuming the funds you wish to withdraw, the funds will not be available to receive for two business days.
    • Verification: We need to verify that the account owner is submitting the request. Please contact us at 1-866-558-3342 to answer the security question(s) in order for funds to be released.
    • Insufficient or Incorrect Information: Additional information is needed in order for us to process your request. Please contact us at 1-866-558-3342 or email us at fxcashiering@mbtrading.com to provide this information. We will not process Third Party request. We will not send funds to a different mailing address than the one on file.
    • Recent Deposit: All check deposits are subject to 10 day business hold before the funds can be withdrawn.
  3. "How long does it take receive funds?"
    Domestic wires can take up to 48 hours to receive. Some international wires take longer than 72 hours. Many domestic checks take at least a week to reach their destination. If you have not received the funds after the above time periods, please contact us.




Banking Fees

Domestic wire transfer: $20
Foreign wire transfer: $30

Check request - regular delivery: FREE
- Overnight delivery: $15
- Saturday delivery: $25

Incoming wire deposit: FREE
Incoming check deposit: FREE
Returned check deposit (insufficient funds): $15
Stop payment: $25



© 2008 ECN Market. All rights reserved. Home | Privacy Policy | Risk Disclosure | Third Party Disclosure

ECN Market is a marketing agent for MB Trading Futures, Inc (MBTF) that receives a volume based referral fee for its services. MB Trading Futures, Inc. and 3DForex, LLC are registered with the CFTC and members of NFA as a Futures commission Merchant (FCM). MBTF offers execution and settlement services for off-exchange foreign currency (forex) products through MB Trading. Trading in forex is speculative in nature and not appropriate for all investors. Investors should only use risk capital because there is always the risk of substantial loss. Account access, trade executions and system response may be adversely affected by market conditions, quote delays, system performance and other factors.